Privacy Statement D-Taste Helden

About our privacy policy

D-Taste Helden values the privacy of its customers and website visitors. We only process personal data that is necessary for our services and handle the information we receive from you with care.

In this privacy statement, we explain which personal data we collect, why we process it, how we secure it, and what rights you have regarding your personal data.

This privacy statement applies to all services, products, quotes, orders, and the use of the D-Taste Helden website.

Which personal data we process

D-Taste Helden processes personal data when you:

request a quote;
place an order;
contact us;
use our services;
sign up for communication;
leave a review;
visit our website.

We can process the following data, among others:

name;
address details;
phone number;
email address;
payment details;
company details;
information about orders;
allergies and dietary preferences;
IP address;
data about your activities on our website.

Purposes of data processing

We process personal data solely for the following purposes:

preparing quotes;
processing orders;
providing catering, private dining, and other services;
planning deliveries and events;
communication with customers;
invoicing and administration;
customer service;
processing allergies and dietary preferences;
improving our website and services;
complying with legal obligations.

We do not use personal data for automated decision-making or profiling.

Retention periods

We do not retain personal data longer than necessary for the purpose for which it was collected.

Quote data: maximum 24 months;
Contact requests: maximum 12 months;
Invoice and administrative data: 7 years in accordance with legal obligations;
Data related to orders: as long as necessary for service provision and administration.

Sharing personal data with third parties

We share personal data with third parties only when this is necessary for our services or to comply with legal obligations.

We collaborate with the following:

Odoo

For our website, administration, and order processing, we use Odoo. Personal data necessary for our services can be processed through this system. Odoo has taken appropriate technical and organizational measures to protect personal data.

Google (Gmail)

For our business email communication, we use Gmail from Google. Google has implemented appropriate security measures to prevent abuse, loss, and unauthorized access as much as possible.

Mollie

For processing payments, we use Mollie. Mollie processes payment data such as name, address details, and payment information. Mollie has taken appropriate security measures to protect personal data.

Informer

For our administration and accounting, we use Informer. Data necessary for invoicing and administration can be shared with this party.

WebwinkelKeur

We collect reviews via WebwinkelKeur. When you leave a review, your name and email address may be processed to link the review to an order.

Delivery and logistics

D-Taste Helden primarily manages deliveries in-house. If external carriers are used, necessary personal data such as name and address details may be shared for the purpose of delivery.

Cookies

Our website uses cookies.

Cookies are small text files that are stored on your device when you visit a website.

We use:

functional cookies;
analytical cookies;
possible marketing cookies.

Google Analytics

Through Google Analytics, we collect data about the use of our website to improve the website and services.

We have taken measures to protect your privacy as much as possible, including:

IP anonymization where possible;
a data processing agreement with Google;
limiting data sharing.

On your first visit to our website, we ask for your consent to place non-functional cookies.

You can disable cookies through your browser settings.

Security of personal data

D-Taste Helden takes appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, and unwanted disclosure.

Your rights

Under the GDPR, you have various rights regarding your personal data.

You have the right to:

access your data;
have your data corrected;
have your data deleted;
object to processing;
restrict processing;
transfer data.

Requests regarding personal data can be sent to:

info@d-taste.nl

We will respond to a request within 30 days at the latest.

You also have the right to file a complaint with the Data Protection Authority if you believe we are not handling your personal data correctly.

Changes to this privacy statement

D-Taste Helden reserves the right to change this privacy statement.

The most current version is always available on our website.

Last updated: May 16, 2026